Account & Data Deletion — Mizac
This page explains how to delete your account and all associated data in the Mizac app.
1. How to Delete Your Account
From within the app: Settings → Account → Delete My Account. Once confirmed, your account and all associated data are permanently deleted; the app continues with a new anonymous session.
You can also request deletion by email (e.g. if you cannot access the app):
- Send an email to info@mobirithm.com.
- Use the subject line
Account Deletion Request — Mizac. - State the email address you use in Mizac.
- The request is processed within 30 days at the latest.
2. Deleted Data
- Your user identifier (UUID) and account record
- Your email address (if registered)
- Your Apple Sign-In information (if used)
- All your test answers
- All your test results and temperament analysis texts
- Palm photos you uploaded
- Your past test records
3. Retained Data
After deletion, some system records may remain in backup log files for 30 days (Supabase platform logs). Once that period ends, the backups are deleted too.
For tax and financial obligations, purchase records (billing transaction IDs, in anonymized form) may need to be retained for the period required by the Apple App Store / Google Play. These records contain no personally identifiable information.
4. Deleting Only Specific Data
If you want to delete only specific data (e.g. a single test result) rather than your whole account, email the same address and describe your request.
5. Questions
For more about your rights under KVKK and GDPR, see our Privacy Policy.
This is a translation provided for convenience; the Turkish version prevails in case of any discrepancy.